Hi there, my name is Skipper.

I am a leadership coach and a product design director at SoftServe. I also make/produce the podcast How This Works.

Things I do

Leadership coaching

Success isn't a foregone conclusion in work today and the status quo is riddled with competing distractions and frictions galore. By enlisting the right coach, you can get unstuck and level up while moving forward in your career.

Design

Over a decade ago, I started out as a designer and have worked in a variety of paradigms including workshop facilitation and research, iterating continuously. I'm currently focused on people and business/ops functions.

Podcast

With How This Works, my goal is to talk to 100 people about a variety of subject matters in which they are experts. The second season is now underway — please tune in, listen, and subscribe wherever you get your podcasts.

Want more?

Curious about how my background has shaped the way I see the world? Let's get into it — and before you ask... (nodding) Yes, Skipper is my real name.

Inside of all of us, at our core, we hold values that guide us in our lives — through home and work. Me as well, it's near to my heart. Pun somewhat intended.

Recent audio & writing

Jen Dary
From How This Works Written 11 Dec 2023
Karen Faith
From How This Works Written 3 Nov 2023
Our go-to books for workshopping
From Medium Written 18 Oct 2023
Practice, practice, practice makes…
From Medium Written 17 Oct 2023
Our go-to books on service design
From Medium Written 4 Oct 2023
Our go-to books for improving craft and quality in our design work
From Medium Written 2 Oct 2023
Our go-to books for user experience design (UX)
From Medium Written 31 May 2023
Zolt Levay
From How This Works Written 30 May 2023
Our go-to books for user research
From Medium Written 30 Dec 2022
Dr. Peter Chin-Hong
From How This Works Written 19 May 2022
Constructing the best pitches in football is as important as having safe spaces in our design work
From Medium Written 2 Jul 2021
Skipper Chong Warson
From How This Works Written 15 Jun 2021
Call for questions
From How This Works Written 7 Jun 2021
Make time to be curious, create the space to fail + invite everyone in
From Medium Written 21 Dec 2020
Perfect is the enemy of done + get out of your own way
From Medium Written 14 Dec 2020

Writing topics might include essays, book recommendations, leadership development, workshop activities, and thoughts about design & technology.

Hello again! 안녕하세요

Interested in working together?

Whether you are a one-person shop, part of a billion-dollar company, in a scrappy startup crew, an individual contributor (IC), or a seasoned manager, I can help. This help can take a variety of forms — leadership coaching, design consultation, or something else (an introduction to someone else, perhaps).

Let's get started...

Contact me