Service design, research
Senior designer
Fjord NYC
First three slides are from our earlier workshop where we developed light customer personas; then, work from our final segment that involved several design thinking workshops before the final three-hour session where we constructed the business model canvases live using previous research and ideation as support
Leadership
Leadership
Shep
Product design, service design, strategy, user experience, brand design, research, leadership
thoughtbot
Product design, service design, strategy, user experience, research, leadership
Design
Strategy work for Prudential • CRM web app for Bank of America • Investor research iOS app for BoA • Multimedia work for Council of Fashion Designers of America (CFDA) at Cadillac House • Metrolinx implementation for Toronto Transit Commission • iOS work for conference at Starwood • Packaging design for DayNa Decker