Shep

Product design, service design, strategy, user experience, brand design, research, leadership

Consulting design director

Austin, TX

Shep, a travel startup in Austin, TX, wants to keep people safe and informed as it pertains to business travel. Travel risk and health factors are changing rapidly, especially these days. And so, in the form of a browser extension, Shep communicates critical information to the right travelers at the right time. For instance, guidance to cease non-essential travel due to COVID-19 or not being able to book accommodations in a country because of an escalating personal safety situation.
Beginning in summer 2017, I dug in with the making, directing, and managing all things design, working with a small team as well as several freelancers to manufacture all necessary components of the end to end experience — including the plugin, the public website, the authenticated side of the house, and brand development. 
We work at Shep with one idea in mind: shipping good and clear — read: not perfect — work without ego. Efficiency is especially important because the product is moving fast and I have only committed ~8 hours a month. All said, using Figma, Principle, Slack, and Asana, we're keeping pretty good time.
So, what's next? Currently partnered with Travel Centre among others, we're exploring how we can support the wide-ranging needs of an enterprise-level travel management company (TMC). Interesting stuff with real-world applications.
My work
My work

Leadership

Leadership