Product design, service design, strategy, user experience, research, leadership
Aug 2018 to Apr 2019
San Francisco, CA
This is a product design consultancy with a number of studios around the U.S. and one in London. I relocated to San Francisco to lead design and strategy while managing the design team, focused on mentoring direct reports through regular one-on-ones as well as group check-ins, design critiques, general upskilling, and support — including lightning talks, demos, and other outside activities.
Other responsibilities included:
The SF location, unfortunately, shut down in May 2020 as a result of the effects of the global COVID-19 financial crisis. I will miss my thoughtbot compatriots dearly — some of the smartest and most sincere people I've ever had the pleasure with whom to work.
Strategy work for Prudential • CRM web app for Bank of America • Investor research iOS app for BoA • Multimedia work for Council of Fashion Designers of America (CFDA) at Cadillac House • Metrolinx implementation for Toronto Transit Commission • iOS work for conference at Starwood • Packaging design for DayNa Decker